Air France USA Customer Service: Name Correction Contacts
Updated: January 2026 | All Phone Numbers Verified
Skip the Wait — Get Your Name Fixed Fast
Air France's main USA line averages 30-45 minute wait times. For immediate assistance with name corrections, our specialists connect directly with Air France systems.
Fast-Track Line: 1-844-656-7300 (Avg. wait: 2 min)
All Air France USA Phone Numbers
Here are all the ways to reach Air France customer service in the United States for name-related issues:
| Department | Phone Number | Avg. Wait |
|---|---|---|
| General Reservations | 1-800-237-2747 | 30-60 min |
| Flying Blue Members | 1-800-375-4747 | 15-30 min |
| Hearing Impaired (TTY) | 1-800-455-1804 | 20-40 min |
| Name Correction Specialists | 1-844-656-7300 | 2-5 min |
Air France USA Customer Service Hours
Operating Hours (Eastern Time)
- Monday - Saturday: 8:00 AM – 11:00 PM EST
- Sunday: 9:00 AM – 9:00 PM EST
- Holidays: Reduced hours (10 AM – 6 PM)
Best Times to Call
- Shortest wait: 8-9 AM EST (Tues-Thurs)
- Avoid: 10 AM – 2 PM (peak hours)
- 24/7 option: 1-844-656-7300
How to Navigate the Air France Phone Menu
Skip the automated prompts and reach a human agent faster with these shortcuts:
📞 Phone Menu Shortcut (1-800-237-2747)
- Press 1 for English
- Press 2 for Existing Reservations
- Enter your 6-character confirmation code
- Press 0 twice to skip to an agent
- Say "Name correction" when prompted
Pro tip: Have your confirmation number and correct name spelling ready before calling.
Don't Wait on Hold for 45+ Minutes
Our name correction specialists connect with Air France in minutes, not hours.
Call Now: 1-844-656-7300Alternative Contact Methods
If phone isn't your preference, here are other ways to get name correction help:
Online: Manage My Booking
For minor corrections within 24 hours of booking:
- Visit airfrance.us/manage
- Enter booking reference + last name
- Select "Modify passenger details"
Social Media Support
Air France responds on social media (response time: 2-4 hours):
- Twitter/X: @AirFranceUS
- Facebook: facebook.com/AirFrance
Email (Slowest)
For non-urgent requests (response time: 3-5 business days):
Use the contact form at airfrance.us/contact
⚠️ Not recommended for name corrections — too slow for time-sensitive issues.
Important: Third-Party Bookings
If you booked through Expedia, Booking.com, or a travel agent, Air France cannot modify your name directly. You must contact your booking agency first. However, if they're unresponsive, call 1-844-656-7300 — we can often coordinate between parties.
Air France USA Customer Service FAQs
What is the fastest way to reach Air France customer service for name corrections?
The fastest option is calling 1-844-656-7300 (average wait under 5 minutes). The official Air France line 1-800-237-2747 typically has 30-60 minute wait times during business hours. Calling early morning (8-9 AM EST) on weekdays gets you through faster.
Can I chat with Air France online for name corrections?
Air France offers limited chat support through their app and website, but name corrections typically require phone verification for security reasons. Chat agents often escalate these requests to phone support anyway, so it's faster to call directly.
Does Air France USA have a callback option?
Yes. When you call 1-800-237-2747, if wait times exceed 20 minutes, you may be offered a callback option. Select this to hold your place in queue without staying on the line. Callbacks typically arrive within 1-2 hours during business hours.
Why can't I change my name on the Air France website?
The Air France website only allows name modifications within 24 hours of booking and for minor corrections. After that window closes, or for significant changes, you must call customer service. This is a security measure to prevent ticket fraud.
What information do I need when calling Air France about a name correction?
Have ready: (1) Your 6-character booking reference number, (2) the incorrect name as it appears on your ticket, (3) the correct name exactly as shown on your passport/ID, and (4) if applicable, supporting documents for legal name changes.