Turkish Airlines Refund Policy 2026: Miles&Smiles, Change Fees & Cash Refunds
Updated: January 9, 2026 | By Ahmet Yilmaz, International Airline Expert
Quick Summary
Turkish Airlines has multiple fare classes with different refund rules. Business Flex and higher are fully refundable. If flying from EU, you may qualify for EU261 compensation (�250-�600). Call 1-844-656-7300.
1. Turkish Airlines Fare Classes
| Fare | Change Fee | Refundable? |
|---|---|---|
| EcoFly (Light) | $150-$300 | Voucher only |
| EcoFly (Regular) | $100-$200 | Partial |
| Business Flex | Free | ? Full Cash |
2. EU261 Compensation Rights
For flights departing from EU countries:
- �250 for flights under 1,500km
- �400 for flights 1,500-3,500km
- �600 for flights over 3,500km
3. Miles&Smiles Award Refunds
Miles are redeposited within 5-7 days. Redeposit fees vary by status level. Elite members get free redeposits.
Your Legal Rights Under DOT Regulations
Under DOT regulations, you have federal rights that airlines cannot override:
? Your Guaranteed Rights:
- 24-hour full refund: Cancel any ticket within 24 hours if booked 7+ days before departure
- Cash refund when airline cancels: Never have to accept vouchers for airline-caused cancellations
- Refund timeline: 7 business days (credit card) or 20 days (other payment methods)
- Tarmac delay protections: Must deplane after 3 hours (domestic) or 4 hours (international)
- Denied boarding compensation: $775-
4. FAQs
,550 for involuntary bumping
If denied your rights, file a complaint at airconsumer.dot.gov.
Baggage Fee Refunds
Paid for checked bags but your flight was cancelled or delayed?
- Flight cancelled by airline: Full refund of ALL baggage fees
- Bag delayed 24+ hours: Eligible for essential items reimbursement
- Bag lost permanently: Up to $3,800 liability (domestic)
Important: File claims immediately and keep all receipts.
4. FAQs
Does Turkish charge change fees?
EcoFly Light: $150-$300. EcoFly Regular: $100-$200. Business Flex: Free.
Can I get cash refund from Turkish?
Business Flex and higher are refundable. Economy typically gets vouchers. Turkish cancels = cash.
Does Turkish have 24-hour cancellation?
Yes for US departures. Full cash refund within 24 hours if booked 7+ days before departure.
What is EU261 compensation?
EU regulation requiring compensation (�250-�600) for delays/cancellations on EU departures.
How do I contact Turkish Airlines?
Call 1-844-656-7300 for 24/7 support. We handle Turkish refunds daily.